Level Description

8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, may lead and direct the work of others, a wide degree of creativity and latitude is expected.

Job Description

Responsible for translating the client's business requirements into specific systems, applications or process designs with interlocked financial modeling for very large complex technical solutions. Analyzes customer service requirements and designs service solutions to meet those objectives. Primary expert to construct the specific solution, scope document, risk profile, and corresponding financials. Maintains and utilizes detailed industry and internal services knowledge in the construction of industry-leading services solutions, including expert working level knowledge of the processes, technologies, and people components involved in the services arena. Uses expertise to construct specific and detailed solutions that encompass process, technology, and staffing plans for customer sales opportunities. Constructs risk assessments and corresponding remediation plans relative to complex services proposals. Participates in the construction of detailed financial models that align with complex services proposals. Composes Statement of Work or other documents, using departmental automation tools as available, to craft detailed and accurate deliverables that specify processes, technology, staffing, and project management involved in proposed services solutions. As needed, provide a "trusted expert advisor" role as a Subject Matter Expert for technical services, to both internal and external customers, ranging from formal advice to internal and external customer presentations. Follow all organizational Standard Operating Procedures relative to cost modeling, approvals and reviews, and all other associated workflow and deliverables.

Additional job details and special considerations

The Enterprise Architect role oversees the technical roadmap for the client Salesforce org. This position will work with other Salesforce Architects within the team to ensure that solutions are aligned with Salesforce best practices, adopt a low-code approach where appropriate, and leverage 3rd party solutions appropriately. A thorough understanding of design principles, principles of software architecture as well the Salesforce platform is a must. The position will work on a number of deliverables and projects. The primary deliverables will be to provide architecture/design documentation where the design aligns with non-functional requirements, Salesforce best practices, client  security principles, , and minimize custom development. In addition, this position will be assigned development, administrative, or other hands-on deliverables and provide results at a level of quality that meets or exceeds other individuals within the team. A successful individual will have deep knowledge of the Salesforce platform, will be able to provide development deliverables where required as well as be available 24/7 for on-call support of the client Salesforce applications. This position will require the ability to work extended hours as needed, vacations will be limited based on the needs of the agency, and the ability to come into the office as needed for in-person meetings with 1-2 days' notice. 

     Experience

8             Required             Experience with Enterprise and Software engineering using a recognized approach such as SEI or TOGAF. Experience creating required architecture views, documenting non-functional requirements, implementation oversight, and participating in design reviews.

8             Required             Experience as an Enterprise or Software Architect for systems implemented in Salesforce.

8             Required             Experience integrating data, applications, services and technologies into a Salesforce solution including MuleSoft. Including integrating non-SF applications (integration of REST APIs), data migration and dataset initiation.

8             Required             Experience as an Enterprise or Software Architect for systems implemented in Salesforce delivering low-code solutions that minimize customized code while delivering functionality in line with Functional and Non-Functional requirements.

8             Required             Experience is overseeing and providing guidance in troubleshooting and solving complex problems related to system software and hardware incident and problem calls and recommending technology solutions.

8             Required             Experience managing, maintaining, and overseeing the support of Salesforce Orgs and its environments. Implement and improve security policies and practices.

8             Required             Experience including integrating non-Salesforce applications and services. Including Integration of REST APIs, Visualforce, LWC, Aura, Client, HTML5, and JavaScript within the Salesforce. Including data migration and dataset initiation.

8             Preferred            Experience in Salesforce implementation and development and in writing Client programming, Visual force pages, Client triggers, Aura Components, lightning web components.

8             Preferred            Knowledge in implementing solutions using configurations (no-code) such as Flows, process builders, and workflow Rules, etc.

2             Preferred            Agile Software Development Methodologies Experience

2             Preferred            Experience in Cloud Architecture – Azure, AWS, etc.

Indotronix is an Equal Opportunity Employer