Indotronix is seeking a Onsite Job - Field Service Technician V for a Job Opportunity in UT-Hill AFB.
Job Description :
Systems has a job opening for a Field Service Technician for Hill AFB, Utah.
Primary duties:
-Provide desktop/laptop and some server, IT support for customer; some of the job requirements as listed -Supports computer users with installation of hardware/software and networking components to meet personal computer needs
-Diagnoses and troubleshoots problems with individual or multiple computer systems in order to maintain proper functioning -resolves issues including contacting and assisting vendors Researches, analyzes, and provides hardware/software recommendations, ordering information, and other purchasing information to users to assist in purchasing necessary equipment
-Diagnoses and resolves complex end-user hardware/software problems including network, desktop, printer, remote access software, VoIP, mobile devices, MS Office, MS OS (Win XP, Vista, Win 7, WIN 10) etc... ·
-Performs new computer configuration and coordinates the workstation upgrade/replacement process
-Participates in the deployment of new software platforms
-Track user requests for equipment, for information, and problem reporting by opening cases and keeping case histories current and complete
-Verify with the customer that the problem has been resolved and close case
Required Skill Set :
Hardware/software requirements:
-Experience with McAfee -MS OS; MS XP, Win 7, Win 10 MS Office Suite, MS Server 2003/2008
-Candidate must work well in a team environment · Have excellent communication skills
-Candidate must be a self-motivated
. -Have excellent trouble shooting and analytical skills
-Excellent knowledge of computer hardware, software, and terminology
-Excellent knowledge of computer systems and local area networks Excellent computer skills
-Excellent organizational skills
minimum 5 years experience in an IT support role
Education Qualification :
Minimum High School Diploma or equivalent
Indotronix is an Equal Opportunity Employer