Desktop/PC Field Service Technician

Position –  Desktop/PC Field Service Technician 

Location:  Lubbock, TX 79404.

Duration: 12 months contract 

Pay range $26 to $30/hour on w2 + Mileage 

Driving position out of Lubbock, TX 79404.  This person will be working with another FE covering this area,  a lot of white space.  Based out of Lubbock,  covering Amarillo, entire Texas Panhandle, Clovis, Midland/Odessa,  any customers in between these locations,  2-3 hour travel times.

Monday to Friday 8-5pm 
 
Job Profile Summary:
Installs, repairs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Ensures systems operate as designed and are maintained and/or upgraded per requirements. Works collaboratively with technical colleagues to ensure customers receive timely, effective and seamless service. Schedules services, completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality.
 
Key Responsibilities:
Serves as Field Engineer for large, complex clients and across the range of company products and services.
Performs server and storage break and fix.
Performs VIP deskside support activities.
Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.
Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.
 
Key Qualifications:
High School Diploma or GED required
May require technical certification or Associate Degree
Generally, 4-6 years’ experience in area of responsibility.

Indotronix is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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Job Code
JPC - 184949
Posted Date
2025-01-21 04:20:43
Experience
2-20 years
Primary Skills
Installs, repairs, break and fix
Salary
$30.00-$30.00

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