Indotronix is seeking a ServiceNow Architect in the Pittsburgh(PA) and multiple client tech hub locations

Position: ServiceNow Architect

Position Location: Pittsburgh (PA), Cleveland (OH), Birmingham (AL),and Dallas (TX)

Duration: Contract to hire

Roles and Responsibilities:

-ServiceNow Employee Experience Crew Architect

-ServiceNow Architects are hands-on in designing business architecture, delivering technical roadmaps, application blueprints, data models, and system overlays for business processes, decomposing business requirements against technical standards, current technical gaps and possible application modules needed, conducting risk assessments, governance processes and issue resolution in business architecture.

-We expect our architects to have deep knowledge of ServiceNow applications, out-of-the-box configurations, business rules, and data tables, impacts of plugin and store app installations, and technical leadership for integration, testing, and operations of their assigned platform workstream (e.g. Employee Experience).

-Overall design of the modules in ServiceNow, how they interact with each other, and how the configuration will need to be set up.

-Will direct and guide the work of developers

Technical Skills:

-ServiceNow

-Service Catalog

-Employee Center Pro

-Virtual Agent

-HRSD (Human Resources Service Design)

-Service Operations Workspace (SOW)

-Interactions

-Walk-Up Technology

Flex Skills:

API Integrations Knowledge

Soft Skills:

-Leadership skills

-Advocate for designs in presentations, able to communicate to a tech and a non-tech audience

Degrees/Certifications:

Nice to have SNOW certifications

Role Differentiator:

Project has importance to the overall Technology Strategy at the bank, will impact many people within the organization. Foundational component to make strategy work.

Interview Process:

1 - panel video interview

Indotronix Commitment: A Safe and Inclusive Workplace" – Promoting a Culture of Inclusion, Respect, Equality, and Diversity: Ensuring Safety and Non-Discrimination.

We actively strive to attract, retain, and empower a diverse range of talented individuals, recognizing that diverse perspectives and experiences enhance our collective performance.

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Indotronix Commitment to Pay Equity - At Indotronix,  we are committed to Equal Employment Opportunity (EEO) and ensure pay equity across all job roles. We proudly champion equal pay for equal work, guaranteeing fair compensation for all employees based on their skills, experience, and contributions.

Celebrating & Honouring Veteran Contributions: Approximately 13% of our workforce are veterans (nearly twice the national average). This achievement underscores our deep commitment in fostering Opportunities for success to Civilian Careers

Recognition - Indotronix has been recognized as one of the largest staffing companies in 2023 by Staffing Industry Analysts – a testament to our continued growth, commitment to excellence, and the trust our clients and candidates place in us.

Compliance Indotronix upholds good corporate citizenship by complying with all applicable laws, including taxation, equal employment opportunity, statutory benefits, and data reporting. In 2023, we hired over 1,200 U.S.-based employees as consultants, contributing to workforce expansion and client service excellence.

Indotronix is an Equal Opportunity Employer