Indotronix pipelines candidates with a focus on regulatory compliance and next gen fintech integration.

OVERVIEW

This case study focuses on the client’s critical need for specialized staffing in the domains of risk management, cybersecurity, and compliance. The complex landscape they navigate is governed by regulatory frameworks such as SSAE 18, CECL, PPNR and OCC guidelines for MRAs (Matters Requiring Attention). Indotronix has successfully provided the expertise necessary for the client to navigate this complex regulatory environment, staffing for key risk-related and digital transformation initiatives.

Background

The client is one of the largest diversified financial services institutions in the U.S with operations that span across retail banking, asset management, and corporate & institutional banking, catering to a wide array of clients from individuals to Fortune 500 companies.

Ranking as a top 10 U.S. bank by assets alone, the client works with staffing vendors such as Indotronix to source talent for various departments such as treasury management, capital markets, wealth advisory, cloud infrastructure, and digital transformation.

In the context of risk, a notable project that Indotronix has sourced talent for is the development of an Enterprise Risk Hub (ERH) within the bank. Such a group functions as a centralized platform that integrates and manages various types of risks across the organization. Inside a large financial institution, the ERH is essential as it enables real-time monitoring, stress testing, and automated compliance reporting, ensuring that the bank can quickly adapt to emerging threats such as cyber risks, regulatory changes, and market fluctuations.

Challenges

A few key challenges that Indotronix has addressed include:

• Submission Limitations: With this client, we are only allowed to submit one resume per job posting. Consequently, the pressure isn’t merely to submit a good resume as fast as possible, as can be the case with other clients, but rather to ensure that the candidate we ultimately put forward is the right fit for the client.
  To ensure this, the account manager takes diligent notes during all client calls with the concerned hiring manager. By paying close attention, we can better understand the nuances of what the client is asking for and needs. It also helps us understand the cultural fit within each hiring team. This intelligence informs our pipelining of oft repeated roles as when we see which candidates were chosen up for a certain posting, it affects how we hire for similar positions going forward.
• Complex Regulatory environment: Staffing for the financial sector poses a unique challenge, as it demands candidates with both technical expertise and a deep understanding of complex regulatory frameworks.
• Limited Talent Pool in Surrounding Areas: While the bank’s headquarters benefit from a strong local talent base, the surrounding regions offer limited options. As a result, the Account Management team actively persuades top candidates from across the country to relocate.

Our Approach:

Targeted Pipelining: Indotronix engages in proactive pipelining within the financial sector by focusing on future regulatory requirements, technology shifts, and operational needs. For example, Indotronix has consistently sourced candidates for CECL and SSAE 18 reporting projects well in advance, focusing on building a pool of Hyperion developers and business analysts with expertise in regulatory compliance automation. These candidates are then placed as soon as roles emerge, allowing the client to comply with stringent financial regulations without delay.

Flexible Hiring Across Industries: In this rapidly changing financial landscape, Indotronix looks beyond a candidate’s industry experience and rather focuses on how their skills might potentially be transferrable or applicable to a diverse set of roles.
Examples include a candidate who, despite not having a traditional financial background, was placed successfully due to their technical expertise in C# / VB.NET Full Stack Development. By focusing on their work with tools like ASP.NET, Entity Framework, Web API, and their familiarity with agile development environments, Indotronix was able to bridge the gap between their previous experience in the insurance sector and the technical requirements of a large financial institution.

Talent Delivered:

• Implementation of Regulatory Frameworks: CECL standards, SSAE 18 reports, and other financial regulations. For instance, the client was building capabilities around ThoughtSpot, a leading business intelligence platform used for regulatory reporting, including CCAR (Comprehensive Capital Analysis and Review) and CECL. Indotronix supplied BI developers skilled in data modeling and visual analytics tools such as SAS VA, Tableau, and Qlik, which helped the client leverage data to gain actionable insights into regulatory and risk-related matters.
• Regulatory Compliance Automation: One of the key technological innovations by our client involves the automation of regulatory compliance processes. Indotronix has supported these efforts by providing Hyperion developers and business analysts who specialize in automating compliance tasks, such as CECL and SSAE 18 reporting.
• Digital Transformation for Risk Mitigation: Supporting the client’s Enterprise Risk Hub and other digital infrastructure through key technical roles. Specifically, Indotronix provided .NET developers to work on the ERH project, ensuring that the system could scale to handle future needs, such as automating risk assessments and improving transparency in risk management.
• Integration of Next-Gen Technologies: Hiring developers and analysts for projects in cloud security, enterprise applications, and risk automation. This includes hiring experts in cloud platforms like AWS and Azure, as well as integrating cloud-native architectures that enable the client to handle large volumes of financial data securely.
• Anti Money Laundering Efforts: Indotronix placed highly experienced Business Systems Analysts at the client’s bank to address heightened concerns of money laundering in the fintech industry. One consultant, with over 15 years of experience, brought expertise in Agile methodologies, data mapping, and system integration from previous roles in the financial and telecom sectors. Another, with over 10 years of experience, contributed knowledge in implementing anti-money laundering solutions, including Actimize, from their work at major banks and financial institutions. Together, they strengthened the bank’s regulatory compliance and fraud detection capabilities.

Results:

• Indotronix consistently ranked as a top-performing vendor for the client for three consecutive years.
• Maintained an addressal rate above 85% across various job types (Remote/Non-Remote).

Conclusion:

By providing skilled developers, analysts, and auditors, Indotronix contributed to the development of an Enterprise Risk Hub, automated regulatory compliance processes, and strengthened IT security and audit governance. Notably, they played a key role in automating risk-related financial reporting, integrating fraud detection capabilities, and supporting complex treasury and asset management systems.

Through targeted staffing and technical expertise across key areas such as CECL, SSAE 18, and digital transformation, Indotronix enabled the client to stay ahead of regulatory requirements, enhance IT security, and optimize their risk mitigation strategies. This successful partnership underscores Indotronix’s ability to deliver tailored staffing solutions that drive operational efficiency and regulatory compliance.