Worldwide, Reapit technology is used by over 78,000 agents in more than 15,000 branches, with over a million properties under management; enabling them to run their businesses, identify opportunities for growth, manage their properties, collect rent, communicate with their clients, and deliver an outstanding customer experience, every time.

What you’ll be doing

Reporting to the Head of IT EMEA you’ll be involved in:

• Working with global internal technology, business and project teams to deliver systems change, migrations and integration programmes.

In this capacity, your responsibilities will include:

• Implementing technology solutions that bring business process and existing tooling together to meet the wider business needs.
• Ensuring new systems are delivered with appropriate documentation and change management.
• Managing and maintaining internal business systems.
• Supporting internal users in their use of our business systems.

Who we’re looking for

At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don’t worry if you don’t meet all of them, we’d still like to hear from you.

• 3-5 years of experience as a Systems Administrator or Senior IT Technician.
• Proven experience in managing and maintaining MS Entra and Intune.
• Experience in managing and maintaining SaaS business platforms and technologies.
• Familiarity with modern security tools and requirements.
• Implementing or operating in an ISO27001 environment.
• Familiarity with integration platforms and technologies (e.g., APIs, middleware).
• Excellent analytical and problem-solving skills, with a meticulous attention to detail.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with internal clients and internal teams.
• Project management experience is a plus.

What your impact and success looks like

As a Senior Systems Administrator we expect your success and impact in the early stages of your career with us to look something like this:

Within 1 month:

• Gain familiarity with the organisation's systems, infrastructure, software platforms, and integration tools.
• Get acquainted with ongoing projects, including objectives, timelines, and deliverables.
• Highlight possible quick wins.
• Contribute in small ways to ongoing projects, such as assisting with documentation, conducting basic system assessments, or shadowing team members.
• Review existing documentation related to systems, processes, and projects.

Within 3 months:

• Take a deeper dive into ongoing projects, gaining a better understanding of project requirements, challenges, and opportunities.
• Engage in targeted training or self-study to enhance technical skills relevant to the role, such as programming languages, integration technologies, or project management tools.
• Begin interacting directly with internal clients to understand their needs, gather requirements, and provide support on IT and business systems issues.
• Start actively contributing to problem-solving efforts within project teams, offering insights and suggestions for improving system integration processes.

Within 6 months:

• Have delivered as part of a wider team on several key projects, showing attention to detail and adherence to scope, cost and time parameters.
• Strengthened relationships with internal clients by providing proactive support, addressing concerns promptly, and offering value-added insights.
• Identify opportunities for process improvement or optimization within ongoing projects and collaborate with teams to implement solutions.
• Share insights and lessons learned with team members, contributing to a culture of continuous learning and improvement.

What’s in it for you?

We operate a Flexible Working Policy and we would like for you to work from our Solihull office location, 1 -2 days a week.

We’re offering the chance to really make a difference here at Reapit and the opportunity for personal growth is very real. You’ll feel part of a special team. You can expect a highly competitive salary and some great benefits, including:

• 5.5% employer pension contribution
• 20 days annual leave (plus a day for your birthday) increasing by a day for every year worked (capped at 24 days)
• Business permitting, we’re closed over Christmas, to give you time back to your friends and family
• Formal and in-house training for your L&D plus access to Go1 – the worlds largest online learning library
• Health benefits including Gym Flex, annual flu vaccinations and many others
• Season ticket loan
• Regular local and companywide social events including Tucker Thursday - mouth-watering cuisine delivered straight to the office doors once a month!

Opportunity to participate in retail benefits and savings via our Benefits partner, Benni!

Don’t tick all the boxes? Neither do we

We care about our industry and want it to become a more inclusive and diverse place to work. So, we’re driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success.

We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all.

We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.

Indotronix is an Equal Opportunity Employer